Refund Policy and Terms of Service

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in the original, sealed OEM packaging.

 For order discrepancies or questions, please contact info@off-the-grid-solar.com

A 25% restocking fee will be applied to all returns. Please inspect all shipments upon receipt. Note ANY damage on drivers copy of waybill and retain a copy for your records. OTG Energy Solutions will not be responsible for damage reported after time of delivery.