Refund Policy and Terms of Service

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in the original, sealed OEM packaging.

 For order discrepancies or questions, please contact

A 25% restocking fee will be applied to all non-warranty returns and order cancellations. Please inspect all shipments upon receipt. Note ANY damage on drivers copy of waybill and retain a copy for your records. OTG Energy Solutions will not be responsible for damage reported after time of delivery.